WE ARE HIRING STYLISTS - PLEASE FILL IN THE CONTACT FORM BELOW FOR MORE INFORMATION
We understrand that some things are out of our control and sometimes our plans change - If you need to cancel or reschedule your booking, please let us know no later than 48 hours before your appointment. If less than 48 hours notice is given, you will incur a 'late cancellation fee'.
Our late cancellation/no-show fees are as follows:
Less that 48 hours notice - 25% of the value of the services cancelled/rescheduled
Less that 24 hours notice - 50% of the value of the services cancelled/rescheduled
No-Show - 50% of the value of the services cancelled/rescheduled
Please note If you cancel a booking within 24 hours of scheduling it, you will not incur a late cancellation fee.
If you are more than 10 minutes late to your appointment, it may need to be cancelled, rescheduled or moved to another stylist depending on the circumstances.
If an appointment needs to be cancelled or rescheduled due to lateness, the late cancellation fee (50% of the value of the services cancelled/rescheduled) will apply.
Bookings can not be rearranged if a cancellation fee is outstanding
By booking with us you are agreeing to our lateness, cancellation & no show policy
Hair of Dreams